CUSTOMER EXPERIENCE
We truly appreciate our relationship and support provided by Silk and Sea Limited in taking care of our import needs. At all points you kept us informed and gave us great confidence that all necessary efforts are performed at your end. As regular importers of dangerous goods, we know that it is not easy to turn around such shipments within the time frame you have provided. However, you have used all your best resources and expertise to make it happen. Therefore, we look forward to continuing to working with you on our freight forwarding and customs brokerage needs in the future.
February 22, 2021
We have to deal with different Freight Forwarders all over the world in our day-to-day business of International Freight Forwarding and one of the key aspects of a successful International Freight Forwarding is that Freight Forwarding counter parts on the other end should have the same vision of Client Success and for a great Customer Experience as yours. It is the only way you can provide excellent services to your customers and meet their expectations.
It was probably the best service experience which I had while dealing with Silk & Sea Ltd. as our overseas counter parts in Turkey for our day-to-day business. A very friendly staff which is committed to excellent customer experience right from the beginning till the completion of task in the quickest possible time ensuring the smooth flow of work. Their prompt response and keeping us updated throughout the process was also commendable. Please keep up the great work ''Team Silk & Sea Ltd''. Kudos!
September 12, 2021
Aapse sath air import work bahut Achcha Laga, Hamara air import job aapane a bahut acche trike se Turkey se a India Tak safe pahuncha Diya Aur vah Bhi kam se kam time mein. Aapki tafaf se Hamain bahut acchi service mali.
आपसे साथ एयर इम्पोर्ट वर्क बहुत अच्छा लगा, हमारा एयर इम्पोर्ट जॉब आपने ा बहुत अच्छे तरीके से टर्की से ा इंडिया तक सेफ पहुंचा दिया और वह भी कम से कम टाइम में. आपकी तफाफ से हमें बहुत अच्छी सर्विस माली.
October 10, 2021